More choices, more convenience, more care.
Refill or transfer a prescription, choose pickup or shipping, and see what happens after your prescriber sends a prescription to us.
What do you need today?
- Refill a prescriptionA team member checks your refills, prepares your medication and sets up pickup or shipping.
- Transfer a prescriptionWe transfer your medications from another pharmacy for you.
- What to expectFrom the moment your prescriber sends it to the day it reaches you: who checks it, where it is made and how it gets to you.
- Getting your medicationCollect your prescription at the counter, or we ship it with cold-chain handling and tracking.
Your prescription, by care area
How your prescription reaches you
- 01Your prescriber sends it
Prescriptions come to us directly from your prescriber's office. There is nothing to buy on this website.
- 02A pharmacist reviews it
We check the formula, strength and directions, and call your prescriber if anything needs a second look.
- 03We compound it
Your medication is made for you in our 503A compounding facility, following USP 797 and 800 standards.
- 04It is checked before it leaves
A pharmacist checks the finished medication against the prescription before it is labeled for you.
- 05You pick it up or we ship it
Collect it in Austin, or we ship it with tracking sent by email.
Visit the counter
- Address
- 12005 Bee Cave Rd, Suite 1-AAustin, TX 78738
- Hours
- Mon - Fri: 8:30am - 6:30pm CTSaturday: 9:00am - 2:00pm CTSunday: Closed
Packed cold, tracked to your door
Lake Hills Pharmacy ships through FedEx. You will receive tracking information by email once your prescription is on its way.
Refrigerated prescriptions are shipped in insulated foil mailers or cold canisters, packed with ice packs to help maintain a stable temperature in transit.
How can we help
Refill a prescription
A team member checks your refills, prepares your medication and sets up pickup or shipping.
Retail refills are handled by phone so a team member can confirm your prescription with you. Call 833-493-1044.
What to expect
From the moment your prescriber sends it to the day it reaches you: who checks it, where it is made and how it gets to you.
No. Compounded medications need a prescription from a licensed prescriber, who sends it to us directly. Talk to your prescriber if you think a compounded medication could help.
Getting your medication
Collect your prescription at the counter, or we ship it with cold-chain handling and tracking.
Shipping to 37 states + DC, subject to state and medication-specific restrictions. Ask the pharmacy whether your medication can ship to your address.
If your package is delayed, damaged, missing, or you have any concern about the condition of your medication, please reach out to our team before using it at 833-493-1044. We are happy to review your situation and recommend next steps.
About Lake Hills
Who we are, and how to become part of our community.
Independent pharmacies are privately owned businesses as opposed to corporately owned chain pharmacies. While chain pharmacies function more like franchises, independent pharmacies tailor their services to the needs of the communities they are a part of. That’s why you’ll find more with us: more choices, more convenience, more care.
We offer a diverse mix of services to meet our patients’ needs, such as compounding custom medications, providing wellness supplement regimens, and offering medication management.
You can have your doctor send prescriptions to us any time. We also transfer your medications from another pharmacy. Our pharmacy accepts all major insurance plans.
Please do not send health information by email. Visit the pharmacy
Mon - Fri: 8:30am - 6:30pm CTSaturday: 9:00am - 2:00pm CTSunday: Closed
Looking for a compounded medication?
Compounded medications need a prescription from a licensed prescriber, who sends it to us directly. Talk to your prescriber; supplements are available to shop any time.